FAQs

What is an Ecofurb Coordinator?

Ecofurb Coordinators are PAS 2035 certified Retrofit Coordinators. They have a range of backgrounds, for example architects, energy experts and green building assessors. 

Your Ecofurb Coordinator guides you through your home refurbishment from start to finish. They will understand your goals, advise you of the most suitable improvements for your home and the right order in which to install them. They ensure the work is correctly specified, obtain a selection of quotes from approved contractors who are members of our co-operative, and inspect the works during and after installation. 

Do I need a Building Performance Specification?

Not all projects will need a Building Performance Specification, but most do. Ecofurb helps with renovations and complex or multi-measure works, and this specification makes sure you get the most from the energy efficiency work you have done.

Can you help with a simple job like loft insulation?

If you want to improve the efficiency of your home in stages, and want to take just the first step now, you could book a Home Survey and Ecofurb Plan (£200). This helps decide what to do, and how not to block future improvements.

Another option is to use our free Plan Builder, to get a good idea of which option has the biggest impact for your home, and the costs. This can’t replace a human, but we think it is one of the best ways you can check your choices if you aren’t ready to book a Home Survey and Ecofurb Plan.

The full Ecofurb service - booking work through our cooperative and retaining the support of an Ecofurb Coordinator throughout - is ideal if you are planning complex or multi-improvement works.

The Ecofurb service is paid for both by saving contractors costs and giving homeowners a service that is indispensable when carrying out bigger works. This means that it becomes a good option for you if you are planning work of £10k or more. 

Can I use my own contractors?

If you know good contractors who you would like to work with, they may want to become a member and receive the benefits that this brings. They can get in touch with us to ask about membership.

We aren’t able to offer the full Ecofurb service for works that are being carried out by non-members as we haven’t assessed the quality of their work and practices.

The Home Survey and Ecofurb Plan can be a stand alone service: the information is useful if you decide to use your own contractors.

Can I use Ecofurb if I’ve already started works?

If you are in the middle of a building project when you realise you would like to bring in energy efficiency measures, please get in touch to discuss how we may be able support you with this. The best way to do this is to use the Plan Builder to submit a draft plan, and also send us a message

The Ecofurb service can normally apply to works yet to be started, and will look at the interaction between these and any current and previous works. We can’t of course offer advice and quality control on works that you have arranged separately.

Where do you get the data in the Plan Builder?

We have made a best guestimate about your home using leading housing, energy and mapping data sources. These were all put together by Alaine, Chris and Dave - the brains, the brawn and the artist of the operation.

Alaine: Alaine built an algorithm which cleverly extrapolates what we can from the open data used for Energy Performance Certificates (EPC). This data is published by the government to help organisations like us provide advice to people like you.

Chris: Chris has spent days and weeks and months looking at towns, villages and cities to get local building characteristics that help us get key information we can’t get elsewhere.

Dave: Dave has strung it all together and filled the gaps with statistics magic. Ordnance Survey data added some extra finesse where it was available from our partner Local Authorities.

Put the three things together and voila! as far as we know, the best area based housing dataset in the UK.

But it won’t be as good as an actual survey done by yourself or an Ecofurb Coordinator, so your first step should be to change our guestimate by editing your Home Info on the Plan Builder..

Ordnance Survey (OS) mapping data:

We access the OS mapping data by kind arrangement with the Greater London Authority.

OS is Britain’s mapping agency. As well as making the most up-to-date and accurate maps of the country, it is also a digital business. Together with its Partners it provides content helping governments, companies and individuals to be more effective both here and around the world.

  • © Crown copyright and database rights 2020 OS 100032216
  • © Local Government Information House Limited copyright and database rights 2020 100032216
Energy Performance Certificate (EPC) data

This data includes addresses and postcodes in which intellectual property rights are owned by Royal Mail Group Limited (‘address data’). The Ministry of Housing, Communities & Local Government has published the address data with the consent of Royal Mail Group Limited, which reserves all its copyright, database rights, trademarks and other intellectual property rights.

You can read more about acceptable uses of this data here.

All data fields from EPC datasets other than the address and postcode data (address, address 1, address 2, address 3, postcode) are licensed under the Open Government Licence v3.0.